Blue Streak has been essential to this firm’s bankruptcy practice. The bankruptcy trustees here require copies of all deeds, deeds of trust, judgment liens, and prior homestead deeds for each debtor. We are not a big enough firm to send runners to all of the various county and city courthouses to get these documents. Blue Streak gets them for us, reliably and in a timely manner.
L.G.
(client)
Nina, so far, the search packages we have received from you have been spot on. No complaints at all. We know how difficult it can be to get access to the records around the holidays in a normal year, let alone during a pandemic. We hope business picks up in the new year so we have more to send your way. Thank you.
K.K.
(client)
Everything is good, and your company does a great job. No complaints, just compliments!
W.H
(client)
Quick, responsive, accurate.
B.K.
(client)
Thanks for checking up Kristen. Very satisfied with the service. Very quick turnaround. There was a delay, but it was communicated and immaterial. No complaints on my end.
D.H.
(client)
Just wanted to let you know how much we depend upon Mike and Merry. Even when a client is determining if they want a Property Report and ask a question we have no clue how to answer, we can depend on Mike and Merry to give us an educated, concise response to the question asked. Both Merry and Mike educate us on a daily basis. We appreciate them and are grateful they are assigned to our team. BSD is the best.
N.B.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
I can’t tell you enough how much I appreciate the customer service you provide. I aspire to be as good to my clients as you are to me.
N.B.
(client)
Good afternoon Kirsten, thank you for being such a help; your customer service has been exemplary and I’m very pleased to have found you and your company. We will certainly be utilizing you for future work!
R.O.
(client)
“I am very pleased with your company. The speed of delivery and the contents too.”
P.C.
(client)
Good morning Jaime! I wanted to thank you personally for being straight, honest and completely working with me on everything, especially payments. You don’t know how much I appreciate it. You and people like you are why I like your company. Always willing to help and never rude. I’m grateful to have you in my life.
L.N.
(vendor)
You guys are really the only ones who ever ask questions and take the time to actually look into your orders. It is so nice and so refreshing to do work for a company who cares and really understands this industry. I spend so much time working with clients and companies who really just don’t understand what I do, and it is so helpful working for you guys. You really are the best.
S.P.
(vendor)
Hey good morning, Kirsten. I wanted to brag on Jill. We have three OH recordings which became highly escalated last week and she’s been handling them expertly. We appreciate her outstanding customer service!
M.M.
(client)
Kirsten, I would just like to say that we appreciate your service. Also, that you are willing to go above and beyond by offering other services and products as well. You do a great job!
A.B.
(client)
Just wanted to thank you for doing a great job. I love it when I see a Blue Streak review in my queue. I know I won’t be sending them back for corrections.
N.B.
(client)
Good morning Kirsten, I’m very satisfied with the turnaround time, and the quality of the work. We have a lot of business in the pipeline, and I’m looking into sending them all your way. The title work in WA looks very good.
R.N.
(client)
Kirsten – another GREAT job by your team. Thanks again!
L.W.
(client)
Thank you for going beyond to obtain that missing page!!!! Its truly appreciated. Happy Friday!!
N.N
(client)
Thank you! We love you guys. 😊
B.F.
(client)
My experience with Blue Streak Docs has been awesome. The prompt, detailed replies are welcomed by any searcher in the field to help process the request pending. Jaime Padgett, in particular, has been a great asset in various aspects, either billing, document submission or search questions – she has always been prompt and helpful. As a searcher in the field we are at the mercy of the various offices and courthouses and Jaime’s quick response helps to process the request. I look forward to continuing to work with Blue Streak Docs and Jaime in particular to provide service for any search and documents request.
P.H.
(vendor)
I think that you guys are doing a great job. You are always so helpful. If I think of anything else I will let you know. Thanks for the help.
K.G.
(client)
We still feel like the Blue Streak property report is a superior product in the market and will continue to use over other vendors. And your recording services are excellent.
K.C.
(client)
Thank you for the great service you and your staff have provided these last couple years. We appreciate the promptness in getting our orders completed.
N.G.
(client)
Thank you so much for getting this recorded! You guys are amazing! I’m certain my office will have more recording requests in the near future — I’ll be sure they all go through you. Thank you again! Have a lovely day.
S.H.
(client)
Kirsten – as usual your service was spot on, timely and reasonably priced. Thank you so much. I’m the only department in need of title and deed work at our firm thus far, but will forward info about Blue Streak Docs to whomever needs your info if the occasion arises. Thanks again, Kirsten.
L.W.
(client)