Well what can I say about Justine!!!! She is awesome!!! I can always count on her to answer my emails immediately… get questioned answered. Price quotes and up charges approved… She is a great person to work with. And the best thing is Justine knows I am not an early morning person, so she always waits till 10AM or after to call me…. That is one thing that I really appreciate. It makes it known that I am not just some vendor on the other end of the phone, She has always made me feel part of the team…. inclusive!! I have been a vendor for Blue Steak Docs since November 2007, and its been my pleasure to work for such a great company with great employees like Justine to with.
M.G.
(vendor)
SLA’s are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate 100% quality & on SLAs.
A.R.
(client)
We have had excellent service and responsiveness every time we’ve dealt with Blue Streak Docs.
B.T.
(client)
Good morning Jaime! I wanted to thank you personally for being straight, honest and completely working with me on everything, especially payments. You don’t know how much I appreciate it. You and people like you are why I like your company. Always willing to help and never rude. I’m grateful to have you in my life.
L.N.
(vendor)
Everything is good, and your company does a great job. No complaints, just compliments!
W.H
(client)
Your products and services are great! We are very happy with the report format and turn times and you all are very good at communicating with us when you receive an order, when there are delays and also answering questions about status and corrections. We are very happy with everything. Thank you!
S.T.
(client)
Kirsten, it will be great working with you again. I have told everyone how responsive your company is.
S.D.
(client)
It is always a pleasure working with Ryan Mattison. He is very knowledgeable and understands the nature of this business. It is very easy to convey any problems we may experience with an order and get them resolved quickly. Overall, everyone we work with at Blue Streak is pleasant and eager to assist with any problem we may have.
R.P.
(vendor)
Many thanks for this lengthy update, hope this answers the client’s question, appreciate all the extra effort for this one. You spoil our clients with your quick, detailed responses, Merry! We (and they) love you for it!!
E.A.
(client)
I’ve worked with Blue Streak Docs for about 5 years and can attest to their quality, communication, and turn times being top notch.
E.M.
(client)
I love working with Blue Streak Docs. The process is very easy and smooth starting with receiving orders via email, asking questions and getting responses quickly and then uploading orders. All of the people I have contact with throughout the order process are very friendly and quite helpful. Thanks.
E.S.
(client)
You do really good work and I appreciate you so much. Thank you for being so understanding.
A.H.
(vendor)
I’m very happy with your service. As you probably saw, I submitted more Assignments for recording. I appreciate how quickly everyone is getting back to me with questions, or with pricing for the stuff I submit.
H.G.
(client)
Justine is always kind, courteous, professional and friendly. She always uses the “sugar” approach to get what she wants and I love working with her!!
M.H.
(vendor)
As an experienced note investor, I never buy a note without ordering a title swipe from Blue Streak. Blue Streak offers me accurate and useful data, quick turn around and fantastic customer service. The Blue Streak team helps me scale and handle more deals.
J.M.
(client)
Well – I will definitely reach out to you in the future for these situations. You guys were amazingly quick.
T.C.
(client)
I just want to say THANK YOU for everything you guys do. You always go above and beyond for me and help me however you can. I really appreciate it and the service you provide.
K.B.
(client)
Thank you Kirsten, you and Jill have already exceeded our expectations by far. We will definitely be sending more recordings your way and look forward to working with you.
L.L.
(client)
Thank you, Nicole, for your quick response and for providing more insight. I will share the information with my team and leadership so we may plan accordingly. I appreciate your assistance and value your partnership. Have a great weekend.
P.O.
(client)
Eve, thank you for such a positive and helpful email. I love the new forms and feel that they are user-friendly and efficient. I feel extremely blessed to be a part of such a professional and first-class organization. Have a wonderful day!
H.T.
(vendor)
Good Morning Tom. I forwarded your update to the client and his reply follows: “Please relate to the abstractor my personal compliment for the absolute best informative and thorough update I have ever seen.
D.F.
(client)
Blue Streak Docs has been providing excellent service. Response time is great from Nikki, Tom and Abbagail, their assistance is much appreciated.
J.C.
(client)
I want to let you know how much I appreciate your section for closed counties. I know how much time I spend on keeping that list up to date, so I know how much more involved your information is! Thank you, I know all of your clients appreciate it as much as I do. And thank you for checking on us! I hope everyone at Blue Streak is healthy and safe, and appreciate you for all you do for us.
K.M.
(client)
Very professional, always follow-up on customer service, work is accurate and returned in a timely manner.
T.E.
(client)
Hi Elaine, I just wanted to shoot you an email to let you know how thankful I am for the chance to work with Anna and to let you know how helpful she was this past week, especially since we had a TON of rushes to get out. It was a huge pleasure and relief to work with Anna. She was very professional and made sure to stay on top of all of the orders that were sent to you guys and paid great attention to any rushes I had sent to her. I honestly don’t think I had to follow up on any of them, so she definitely made my life so much easier! I really hope and look forward to the chance that I get to work with her more in the future!
B.C.
(client)