Good Afternoon Kirsten. The feedback was positive, very satisfied with the product and turn times. No surprise that business is increasing on your end. Great products, turn times, and service. We will think of BSD for our needs.
As I think I have mentioned on our calls, we are very happy with the partnership we have with your team. I know you prioritize quality, and that shows by the low number of client inquiries we receive about the orders you do for us. I understand sometimes you even have to kick orders back to your vendors before we even see them, so that we don’t receive incomplete/incorrect searches. I realize that is likely a huge amount of additional work on your end, but that’s what spares us client reviews and possibly even claims, so we’re extremely grateful for the diligence on that end. Again, I don’t have much to say other than thank you for all of your efforts in quality, and in getting SLA’s back on track. You make things easy for us, and it’s a pleasure working with you and your team. If there’s ever anything you need from me, please don’t hesitate to ask.
Thanks for being such a great partner to me this year. I saw an uptick in my final #’s this year and I can thank you as a valued partner helping that. I am still a 3 person operation and it means a lot to me that you guys take care of me like I was placing 1,000 orders a year. I wanted to share that because there are many options out there for me and you have done a great job at a competitive cost.
Right now I have work from BSD up to my eyeballs! So happy to have all the work, especially during the pandemic. I have no complaints. I like everyone I have contact with, mostly with Amanda at this time. I think communication between us is reasonable. Too much gets in the way of work and too little causes problems for everybody. I also get paid regularly. What more could I ask for? Thank you Jackee and everyone at BSD.
We just had an order sent in last week and we were thrilled to get the results back. I do have another possible FL job that once I get the green light, I’ll be back to you for an order.
Bluestreak has been essential to this firm’s bankruptcy practice. The bankruptcy trustees here require copies of all deeds, deeds of trust, judgment liens, and prior homestead deeds for each debtor. We are not a big enough firm to send runners to all of the various county and city courthouses to get these documents. Blue Streak gets them for us, reliably and in a timely manner.
This walk-in project is going well and your team has done a GREAT job in tailoring reports and procedures to meet our client’s high expectations. Jill is extremely responsive to our requests and we’re very pleased!!
Hi Nina, We love working with you!
You know how much I love your staff. They are fabulous to work with.
I want to let you know how much I appreciate your section for closed counties. I know how much time I spend on keeping that list up to date, so I know how much more involved your information is! Thank you, I know all of your clients appreciate it as much as I do. And thank you for checking on us! I hope everyone at Blue Streak is healthy and safe, and appreciate you for all you do for us.
Hi Kristen, thank you for your email. Everything was perfect. Your team was very responsive to my inquiries and handled the project very professionally from start to finish. I would not hesitate to use your services again. In fact, I won’t be calling anyone else other than Blue Streak for all of my document retrieval needs. Thank you again for the amazing service. Cheers.
Thank you so much for all your help; don’t know what I would do without you guys! Merry Christmas,
You are very responsive and have treated me well, particularly when I needed you to stand behind your work.
Your webpage is one of our top two favorites of the companies we service. Working with your support team is probably the easiest of the companies we service. We get meaningful responses in minimal time.
We wanted to let you know it has been a pleasure working with you for our initial set of documents for recording. We are looking to ramp up closing more loans in Q1 of next year. As soon as we have more assignments to record, I will be reaching out.
Charlotte, you are a rock star, thank you. Please let me know when you send it over, so I can push it through our QC and submit to client. Thank you!! I have an “in” with Santa, will tell him you’re on the Nice List!!
We have been with Blue Streak since shortly after you opened, I think about 11 years now? Maybe many more? Time goes by. In any case, Blue Streak is one of the 2 best firms we have worked with – always patiently explaining any questions we have, re exactly what is requested if unclear to me, prompt payments, friendly and supportive – we truly feel as if we are part of a team, not just another cog on the wheel.
The entire team at BSD has been a pleasure to work with – especially Leigh Ann. She calls us for status and she’s always in a good mood and very positive. All I can say is that when I’m dealing with happy positive people it really helps all of us here to be happy and positive as well. It reflects well on BSD. Makes us want to go the extra mile for BSD. When I have questions, I get quick prompt replies. Been doing work for BSD for about 10 years and Leigh Ann is the best order administrator I’ve dealt with during that time.
It is very convenient to work with Blue Streak Docs online and very nice to work with your personnel.
Thank you once again Kirsten you have always been so helpful and on top of my emails/orders and you are truly appreciated.
Good morning. The service and results are top notch.
Your teams are performing beautifully. The daily status report is very helpful, and I’m instructing my team to update ETA in our system. They are very good about letting us know if they are having issues, and I’ve stopped trying to use my county closures list and have been advising our departments of yours (with full recognition to your team’s work!). Blue Streak Docs makes our lives easier, and I appreciate your dedication and reliability!
Thank you for going beyond to obtain that missing page!!!! Its truly appreciated. Happy Friday!!
Kirsten, I’m tickled pink with your services! Thanks and have a great day.
Thank you Nikky and greatly appreciate your efforts as well as Jaime’s. You ladies are AMAZING and many, many thanks.