Scott, Thank you very much for looking into this. Overall, I am more than pleased with the service Blue Streak has been providing to us. The turn times have been fantastic!
K.A.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
We have been very satisfied with your service in getting these MD doc retrievals completed in a timely fashion…..thank you very much!
K.A.
(client)
Hi Kirsten, we are still operating and business has not dwindled despite this pandemic. We truly appreciate our relationship with you and the rest of the BSD team.
A.M.
(client)
I love you guys. Just keep up the good work.
M.A.
(client)
Victoria, I wanted to take a minute to thank you for all of your help and communication on these things that have popped up. Hope you had a good weekend.
J.D.
(vendor)
I enjoy working with you guys, everyone is really nice. I have no trouble getting paid and the only time someone contacts me is when I forget to update orders. Other than that, everything is great!
P.D.
(vendor)
I’ve worked with Blue Streak Docs for about 5 years and can attest to their quality, communication, and turn times being top notch.
E.M.
(client)
Hi Tracy – first, I want to thank you for handling this transition so fabulously by moving the found items instead of us doing it. You have no idea how much that has helped with us being down a person. I REALLY appreciate it and we REALLY appreciate you! I knew when I wanted your company to handle these, I was doing the right thing. Have a fantastic weekend.
S.B.
(client)
We appreciate your orders and hope to continue to receive them. Thank you for the opportunity to work with you and please let me know if you have any questions or need anything.
S.W.
(vendor)
My favorite thing about Blue Streak Docs is their awesome team! Specifically both Amanda and Josh stand out as efficient, helpful and a joy to work with. Thanks to you both for all you do!
D.H.
(vendor)
Your products and services are great! We are very happy with the report format and turn times and you all are very good at communicating with us when you receive an order, when there are delays and also answering questions about status and corrections. We are very happy with everything. Thank you!
S.T.
(client)
Thank you for the great service you and your staff have provided these last couple years. We appreciate the promptness in getting our orders completed.
N.G.
(client)
Thanks for being such a great partner to me this year. I saw an uptick in my final #’s this year and I can thank you as a valued partner helping that. I am still a 3 person operation and it means a lot to me that you guys take care of me like I was placing 1,000 orders a year. I wanted to share that because there are many options out there for me and you have done a great job at a competitive cost.
A.M.
(client)
Good morning, Sam! You are quite welcome, and your company is phenomenal. Your searches and recordings are very efficient, and your staff is extremely knowledgeable. We worked with a different company prior to yours and it was the complete opposite experience. Plus, your prices are extremely fair and competitive. We look forward to our continued business together in the future.
L.L.
(client)
Kirsten, I was able to put my report together seamlessly with your results. I really appreciate how prompt your results came and how clear everything was on your documents. I will provide these to my client and let you know if I have any follow up questions or if they see any differences (I can’t imagine they will). Thank you and your team for such great service on this order and I will continue to send orders your way with results like this!
J.B.
(client)
Thank you once again Kirsten you have always been so helpful and on top of my emails/orders and you are truly appreciated.
P.S.
(client)
You have been extremely helpful and attentive, and we thank you for this. We will definitely keep Blue Streak Docs in mind for any upcoming cases.
P.F.
(client)
I love being able to work with Blue Streak Docs. This is a great company and one of the things that make it so are its people. They are always kind, considerate and concerned and ready to help with any questions I may have. They send straight forward orders with exact instructions so there is no problem getting the title they need. In addition, they have a state of the art portal to receive and send orders so I always know where I am with billing. And what is better than that is they always PAY on time. Blue Streak is awesome and any vendor who gets to work with them is truly privileged.
N.F.
(vendor)
FYI, tell your team good job on this.
M.B.
(client)
Kirsten, I’m tickled pink with your services! Thanks and have a great day.
L.C.
(client)
Justine, you guys are amazing! We love the work you send, even though we complain about how much a pain it is doing those two owners, I find them quite fun! And of course, you personally, are a lovely human being. When I see a Blue Streak call, I always hope its you! Customer service is always so much better with a fun person on the other side. I also really appreciate your understating that sometimes flexibility is needed with some ETA’s. Anyway! I need to get back to doing your work!
I.A.
(vendor)
I have enjoyed working with Leigh Ann and all the vendor contacts at BSD. Leigh Ann helped recently on a big project we had, and we got it sorted out with what was needed. Thanks very much!
J.M.
(vendor)
Gee, if I talk about how easy it is to work with you, and how quickly you get back to me when I have a question, I’m going to have a lot more competition with all the other abstractors out there wanting to work with you… oh, and then there is the fact that you guys actually pay me without my having to remind you. That is a very pleasant experience.
D.S.
(vendor)
We have worked with Blue Streak for,I believe, well over 10 years. Your company is my favorite by far! ALWAYS ready to help us help you so we can get exactly what the clients need ASAP. Thanks again for being so responsive to work with! I am taken aback by some of the other companies, who can argue with us when we are only trying to clarify so as to save everyone time and get complete results out.
D.N.
(vendor)