I appreciate you being my “go-to” person at Blue Streak Docs. You definitely make this business of due dates & deadlines a much less stressful endeavor. Other first-line communicators in other companies could sure take a lesson from your approach and professionalism when communicating and working with vendors.
N.G.
(vendor)
OMG Mike – YOU ARE THE BOMB!! Thank you. That is above and beyond. And this really helps our customer too. I haven’t seen any come our way in this county yet but when the customer reached out to me and asked, I reached out to you guys. I really appreciate the info and the customer is super happy with us for providing it as well. Thank you, thank you, thank you!
M.S.
(client)
I know how difficult it can be to wrangle title reports from different vendors across the nation. I also know you generally don’t get feedback from a client unless there is a problem. I wanted you to know I appreciate you and your crew’s efforts… and around the holidays, no less. I hope we have more work to send you in the coming months. Thank you, and Happy New Year!
K.K.
(client)
Keep up the good work and keep the ETA’s updated. We love working with you guys and appreciate all the hard work keeping the files moving.
N.W.
(client)
I really appreciate your help throughout all of this madness of recordings lately, we don’t know what we’d do without you! Thanks!
D.T.
(client)
You guys at Blue Streak are really stepping up in the abstracting world! Where others just say no, or give excuses, you guys are saying yes, and perform! As a customer, it feels good to know we have a company out there that is ready and willing to do what it takes to get the job done.
G.G.
(client)
We are very pleased with BSD. KUDOS to Charlotte, I really appreciate the way she supports our business.
A.L.
(client)
Your turn around work product is within 48 hours which is fantastic and if I request it sooner, I do get it. Thank you!
R.N.
(client)
It is very convenient to work with Blue Streak Docs online and very nice to work with your personnel.
H.S.
(client)
Hi Kirsten, Cook County is definitely a bit difficult, but I know that you can handle the job because you’re the best in the biz.
G.S.
(client)
Hi Kristen, thank you for your email. Everything was perfect. Your team was very responsive to my inquiries and handled the project very professionally from start to finish. I would not hesitate to use your services again. In fact, I won’t be calling anyone else other than Blue Streak for all of my document retrieval needs. Thank you again for the amazing service. Cheers.
P.S.
(client)
Thank you so much for the quick turn-a-round. You guys are great!
T.J.
(client)
This walk-in project is going well and your team has done a GREAT job in tailoring reports and procedures to meet our client’s high expectations. Jill is extremely responsive to our requests and we’re very pleased!!
J.Y.
(client)
Jessica and Justine always express a congenial attitude. Very nice to converse with them on our morning status calls. No negativity. Quite pleasant to verify current orders or resolve issues on completed files. Everything flows smoothly. I always try to assist them with old documents or provide documents which may sit out of our coverage areas.
M.R.
(vendor)
So far so good. I left a google review… 5 stars.
M.B.
(client)
Even though we are thousands of miles away, I feel like my desk is right there. You make me feel part of the team. You’ve been so amazing to me over the years!
R.C.
(vendor)
We are very happy with the turn times, response times, notifications about delays and customer service is very polite and helpful. We are very pleased!
S.T.
(client)
You are very responsive and have treated me well, particularly when I needed you to stand behind your work.
S.W.
(client)
We have dealt with nationwide recordings/searches for almost 10 years now and always stressed over them. Now we have the comfort to know all recordings/searches will be handled with exceptional service :-).
L.L.
(client)
We have worked with Blue Streak for,I believe, well over 10 years. Your company is my favorite by far! ALWAYS ready to help us help you so we can get exactly what the clients need ASAP. Thanks again for being so responsive to work with! I am taken aback by some of the other companies, who can argue with us when we are only trying to clarify so as to save everyone time and get complete results out.
D.N.
(vendor)
HI Amanda! Yes, you all treat us super kindly! You respond quickly whenever I need clarification on how exactly to complete an order (when a search runs into complications). Your communication is clear and top notch; it’s obvious you all know the title industry well, and that makes it easy for us to work together and get your projects completed with the excellence you desire.
G.C.
(vendor)
Just wanted to let you know how much we depend upon Mike and Merry. Even when a client is determining if they want a Property Report and ask a question we have no clue how to answer, we can depend on Mike and Merry to give us an educated, concise response to the question asked. Both Merry and Mike educate us on a daily basis. We appreciate them and are grateful they are assigned to our team. BSD is the best.
N.B.
(client)
Most importantly, I just love Jill! She is so wonderful to work with, and just makes my job so much easier. She makes me look better than I deserve with my clients. As always, thank you for everything.
T.J.
(client)
Nicole, thank you so much, you have been awesome through all this (COVID-19)!
K.M.
(client)
Let me thank you for your extremely conscientious and efficient service in helping me get a document recorded in the State of Florida. It would have been a nightmare without your help and I am eternally grateful. On the other hand, perhaps a simple thank you is good enough.
H.L.E.
(client)