Thanks so much for your company’s promptness and professionalism – much better than I’ve experienced with previous companies. I’ll happily use you next time for my document needs.
D.C.
(client)
Rest assured that we are completely satisfied with the way things are going. Your team is great with correcting issues we have run into and providing feedback. Through constant collaboration we have worked out all the kinks and thus the new process is moving rather smoothly. All in all we are very pleased & have no complaints!
D.D.
(client)
We appreciate your company’s business and continue to enjoy our business relationship! Thank you for always being so enjoyable and prompt with any requests that I have. Happy Friday 😊
A.S.
(vendor)
Thank you very much! You guys are REALLY impressing me so far with your customer service and responsiveness. Thanks again!
B.W.
(client)
Hi Leigh Ann! I want to let you know that you are always so helpful! Anytime I have any issues or questions, you always reply back quickly and give me information I need in order to get the order completed. As a whole, I enjoy working with Blue Streak Docs and everyone that I have spoken with there!
R.C.
(vendor)
You have been extremely helpful and attentive, and we thank you for this. We will definitely keep Blue Streak Docs in mind for any upcoming cases.
P.F.
(client)
We are very happy with the turn times, response times, notifications about delays and customer service is very polite and helpful. We are very pleased!
S.T.
(client)
Hi Kirsten – everything was good with this last project – we have been quite busy – we appreciate the quick turn on all of the orders.
S.J.
(client)
5 Stars – Very nice people to work with!
S.S.
(vendor)
Great response time and always ready to assist.
C.L.
(client)
Your turn around work product is within 48 hours which is fantastic and if I request it sooner, I do get it. Thank you!
R.N.
(client)
You guys are so cool to work with. I really appreciate all of you and that I get to work with humans. I let a lot my clients go because of communication problems, but you guys make communication great.
J.B.
(vendor)
Blue Streak Docs is extremely helpful and willing to go above and beyond to please their clients, and their staff is very friendly.
G.J.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
You guys are really the only ones who ever ask questions and take the time to actually look into your orders. It is so nice and so refreshing to do work for a company who cares and really understands this industry. I spend so much time working with clients and companies who really just don’t understand what I do, and it is so helpful working for you guys. You really are the best.
S.P.
(vendor)
Leigh & the people I have worked with from BSD are a pleasure. They are very polite and easy to work with. When I have a question on any orders, I always get a quick response and they are very helpful.
R.L.
(vendor)
Great customer service, good prices, and your company is very professional.
N.T.
(client)
My favorite thing about Blue Streak Docs is their awesome team! Specifically both Amanda and Josh stand out as efficient, helpful and a joy to work with. Thanks to you both for all you do!
D.H.
(vendor)
Blue Streak Docs is performing very well and we are very happy with their communication on orders.
N.S.
(client)
Jessica and Justine always express a congenial attitude. Very nice to converse with them on our morning status calls. No negativity. Quite pleasant to verify current orders or resolve issues on completed files. Everything flows smoothly. I always try to assist them with old documents or provide documents which may sit out of our coverage areas.
M.R.
(vendor)
Hi, I am very much happy to work with Blue Streak Docs. Thank you for giving me this opportunity.
A.S.
(vendor)
Blue Streak Docs is great. Their website is easy to use and their efficiency and quality of work is excellent. Anytime I have a question or need additional information they are always available and answer my questions or provide the information promptly!
M.B.T.
(client)
Kirsten, I was able to put my report together seamlessly with your results. I really appreciate how prompt your results came and how clear everything was on your documents. I will provide these to my client and let you know if I have any follow up questions or if they see any differences (I can’t imagine they will). Thank you and your team for such great service on this order and I will continue to send orders your way with results like this!
J.B.
(client)
Thanks for being such a great partner to me this year. I saw an uptick in my final #’s this year and I can thank you as a valued partner helping that. I am still a 3 person operation and it means a lot to me that you guys take care of me like I was placing 1,000 orders a year. I wanted to share that because there are many options out there for me and you have done a great job at a competitive cost.
A.M.
(client)
We were very pleased with how Blue Streak Docs handled this project. Thank you to you and your team for providing such great service!
R.A.
(client)