Great start! I can tell you that you already have impressed me with your turn time on these handful of orders. Just as a side note, one of my vendors takes 48 hours to simply consume the orders into production whether it is 1 or 1000.
D.H.
(client)
Hey Sam, yes it was what we needed. Thank you, I believe that you are going to be our source from now on.
B.T.
(client)
Good Morning Tom. I forwarded your update to the client and his reply follows: “Please relate to the abstractor my personal compliment for the absolute best informative and thorough update I have ever seen.
D.F.
(client)
Thank you, we love working with your company, and want to do everything that you ask of us.
R.R.
(vendor)
Rest assured that we are completely satisfied with the way things are going. Your team is great with correcting issues we have run into and providing feedback. Through constant collaboration we have worked out all the kinks and thus the new process is moving rather smoothly. All in all we are very pleased & have no complaints!
D.D.
(client)
Everyone that I have dealt with has been pleasant and happy to help. Thank you for the work you send me and yes I would be happy with a little more :)
T.F.
(vendor)
My experience with Blue Streak Docs has been awesome. The prompt, detailed replies are welcomed by any searcher in the field to help process the request pending. Jaime Padgett, in particular, has been a great asset in various aspects, either billing, document submission or search questions – she has always been prompt and helpful. As a searcher in the field we are at the mercy of the various offices and courthouses and Jaime’s quick response helps to process the request. I look forward to continuing to work with Blue Streak Docs and Jaime in particular to provide service for any search and documents request.
P.H.
(vendor)
SLAs are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate the 100% quality & on time SLAs.
A.D.
(client)
I have very much enjoyed working with Blue Streak Docs – your team has definitely earned our work and I have encouraged management for years to utilize your company to take on additional work. I am also very excited that management did hear my voice on the service front which allowed us to utilize your team more.
D.G.
(client)
Kirsten – as usual your service was spot on, timely and reasonably priced. Thank you so much. I’m the only department in need of title and deed work at our firm thus far, but will forward info about Blue Streak Docs to whomever needs your info if the occasion arises. Thanks again, Kirsten.
L.W.
(client)
I have had the pleasure of working with Blue Streak Docs since 2018 and I can’t say enough about the great experience it has been. The staff is incredible and in particular Justine who has been great. As a searcher, the window to obtain information can be limited by the court house so having a quick response or to clarify a request in a moment is essential. I hope to continue our business partnership for many years as this group is a joy to work with.
P.H.
(vendor)
I’ve worked with Blue Streak Docs for about 5 years and can attest to their quality, communication, and turn times being top notch.
E.M.
(client)
We absolutely love working with y’all! Anytime we have a question, or need guidance with an order we always receive an email back quickly. You guys are great, keep up the work. 😊
K.G.
(vendor)
Yea! Huge thanks!! Real appreciation. Pass on to supervisor(s), if you wish, that I am grateful and appreciative of your professionalism, and it does help a great deal to have a clear and simple explanation. We are totally on the same page now. Blue Streak is my favorite client!
D.F.
(vendor)
I was extremely happy with Blue Streak Docs. You guys are now my go to for Document Retrieval anywhere in the U.S. Thank you!
R.Y.
(client)
Ray has been very responsive and I appreciate his service.
M.G.
(client)
Thank you so much for the updates, feedback, for assisting when there are problems with the documents, for the instructions. I really appreciate all the guidance you give so that I can grow at work. I wish to be a part of Blue Streak for many more years, because I want to be a part of your growth and have a stable work with you.
A.L.
(vendor)
Kirsten, I was able to put my report together seamlessly with your results. I really appreciate how prompt your results came and how clear everything was on your documents. I will provide these to my client and let you know if I have any follow up questions or if they see any differences (I can’t imagine they will). Thank you and your team for such great service on this order and I will continue to send orders your way with results like this!
J.B.
(client)
Thank you Kirsten. I really appreciate how quick you always reply to my emails so I can keep my clients happy with a reply to them in a timely manner!
P.S.
(client)
You are always a complete joy to work with. You remember that working with county government can be difficult, but always provide positive feedback and encouragement with getting orders completed on time. I work with a lot of customers that forget that we’re all humans trying to get things done and don’t treat us with respect- you NEVER do that. You are always understanding and kind, but also do a great job of reminding us when things are due and keeping us on schedule.
D.V.
(vendor)
You are awesome; thanks for making me look so good with our client!
T.J.
(client)
Leigh Ann has been my go-to person for the last 5 months or so and I could not be happier. I look forward to talking to Leigh Ann every day, we always get orders on track but then she always takes the time to see how I am and if there is anything I need or that she can do for me. Leigh Ann is so sweet; I am so comfortable dealing with her – we have become phone friends. She makes my job with Blue Streak Docs so easy because she is always there should I need anything. Blue Streak Docs is lucky to have her.
R.C.
(vendor)
I love you guys. Just keep up the good work.
M.A.
(client)
You guys are awesome like always. :) I very much appreciate your help!
T.A.
(client)
I must say that I am truly delighted with your service! You’re fast,accurate and very easy to work with. You will be hearing from me again. And you can be sure I’ll be mentioning your services to my colleagues.
B.T.
(client)